You can schedule a pickup via Call, Text, Email or Online Booking.
Yes, our cut off time is every 2pm from Monday to Saturday. Don’t worry, we will still pickup your parcels the next business day if you book after the cut off time.
For our Metro Manila, we have two (2) sizes of plastic pouch:
For our Provincial, we also have two (2) sizes of plastic pouch:
If your items could not fit our pouches, you can use your own packaging. We will measure and weigh your package. We will charge you whichever is higher between actual weight and volumetric weight.
To determine the volumetric weight (kg) of the customize package, measure the Length (cm) x Width (cm) x Height (cm) / 3500.
You could avail our UNLIMITED weight service as long as your items could fit our small or large pouch.
You could email us at [email protected]. We will ask our rider to send the supplies to you.
We offer door to door courier services without additional pickup charge and minimum packages.
To determine the status of your package, you could visit our website www.sonicexpress.com.ph and enter your sonic express tracking number.
We are open Monday to Friday from 9am-5pm.
The management has the right to reject parcels / cargos that are included in the prohibited items listed below.
In case of missing items WITHOUT DECLARED VALUE indicated in the waybill, the management will ONLY cover free insurance of up to Php 500 ( five hundred pesos only ) per waybill regardless of the actual content of the parcel.
In case of missing items WITH DECLARED VALUE indicated in the waybill, the management will ONLY pay the value declared in the waybill regardless of the actual content of the parcel and refund the freight fee.
Declared value higher than Php 500, the shipper should pay additional insurance fee at 1% of the declared value. (Example: Declared value is Php 5000. The shipper should pay additional Php 45 for the insurance fee)
The maximum declared value per waybill/shipment will Php 10,000. If the declared value will be higher than Php 10,000, the shipper should contact the management for assistance.